5
28 King St, Grafton NSW 2460, Australia
Grafton, New South Wales 2460
(02) 6642 5850

Fast washwrs n dryers

Bit pricey but got the job done.

I ordered tablecloths, and upon pick-up was told that I had not paid. I had the receipt stamped fully paid with the deposit. On return I tried to talk to the woman who owns the business but she was extremely rude and told me that she was in pain and was sick of this. I did approach her calmly, and she was very aggressive and rude (no doubt she will say I was rude, but it appears that her go to response when addressed about anything, is anger and defense). I have now been told that I am being charged a handling fee, and am not getting my full deposit back. When I signed up for my deposit I was not told about this handling fee, and it was not written anywhere on the receipt I was given. When trying to talk to her again she was extremely aggressive, and hung up on me. She did not allow me to speak, and said she was sick and tired of people doing this to her. When I tried to say that I was trying to calmly explain the issue, she got rude and continued to yell at me, without letting me get a word in. I rung back and said that I have spoken to someone who is a lawyer (did not say that I was doing anything about it) and I am in my right to get my full deposit back, and she went on about me threatening her, and that I will not get any money back except for $20. All I asked for was my full deposit back, which was what was agreed upon. I have never been spoken to so rudely and aggressively by someone trying to run a business. I am absolutely disgusted with this service. I know in Melbourne this would not be accepted, and the only reason the business is clearly going is because there is little competition.

Very clean need to bring your own coins for machines

Very clean nice well maintained modern machines

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Jacaranda Laundry — Laundry in Grafton

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Jacaranda Laundry

Laundry at 28 King St, Grafton NSW 2460, Australia. Here you will find detailed information about Jacaranda Laundry: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    6:00 AM – 8:00 PM
  • Tuesday
    6:00 AM – 8:00 PM
  • Wednesday
    6:00 AM – 8:00 PM
  • Thursday
    6:00 AM – 8:00 PM
  • Friday
    6:00 AM – 8:00 PM
  • Saturday
    6:00 AM – 8:00 PM
  • Sunday
    6:00 AM – 8:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
New South Wales
Address:
28 King St, Grafton NSW 2460, Australia.
City:
Grafton
Postcode:
2460

About Jacaranda Laundry

Jacaranda Laundry is an Australian Laundry based in Grafton, New South Wales. Jacaranda Laundry is located at 28 King St, Grafton NSW 2460, Australia.


Please contact with Jacaranda Laundry using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Jacaranda Laundry opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Jacaranda Laundry

  • Cate Clark
    Added 2018-11-20
    Fast washwrs n dryers
  • Glen Wood
    Added 2018-10-20
    Bit pricey but got the job done.
  • Em Jay
    Added 2018-10-02
    I ordered tablecloths, and upon pick-up was told that I had not paid. I had the receipt stamped fully paid with the deposit. On return I tried to talk to the woman who owns the business but she was extremely rude and told me that she was in pain and was sick of this. I did approach her calmly, and she was very aggressive and rude (no doubt she will say I was rude, but it appears that her go to response when addressed about anything, is anger and defense). I have now been told that I am being charged a handling fee, and am not getting my full deposit back. When I signed up for my deposit I was not told about this handling fee, and it was not written anywhere on the receipt I was given. When trying to talk to her again she was extremely aggressive, and hung up on me. She did not allow me to speak, and said she was sick and tired of people doing this to her. When I tried to say that I was trying to calmly explain the issue, she got rude and continued to yell at me, without letting me get a word in. I rung back and said that I have spoken to someone who is a lawyer (did not say that I was doing anything about it) and I am in my right to get my full deposit back, and she went on about me threatening her, and that I will not get any money back except for $20. All I asked for was my full deposit back, which was what was agreed upon. I have never been spoken to so rudely and aggressively by someone trying to run a business. I am absolutely disgusted with this service. I know in Melbourne this would not be accepted, and the only reason the business is clearly going is because there is little competition.
  • Rosie Movalong
    Added 2018-09-27
    Very clean need to bring your own coins for machines
  • Robin Holden
    Added 2018-04-20
    Very clean nice well maintained modern machines
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